Do You Sell To Members Of The Public?
- Fab Concept operates strictly on a B2B basis.
- We supply products only to trade customers, businesses, and resellers.
- If you are a member of the public interested in our products, please contact us to discuss approved trade partners or retail options.
How do I care for Fab Concept products?
- Vacuum and spot-clean upholstery with mild cleaners.
- Dust wooden or metal parts regularly.
- Rotate mattresses periodically.
What should I do if items are missing or incorrect on my delivery?
Report any missing or incorrect items within 5 working days to hello@fabconcept.co.uk with photos if possible.
When can I expect my delivery?
- Most standard products are delivered within 7 working days.
- Some items may take up to 14 working days, or longer for specialist or custom products.
- We will confirm an estimated delivery window once your order is processed.
How do I assemble my bed?
- We aim to pre-fix all fittings so assembly is quick and easy.
- For added convenience, a room-of-choice assembly service is also available.
My account hasn’t been approved. Why?
- Fab Concept works with a select group of retailers and trade customers.
- We have strict approval criteria to ensure the right fit for our products.
Can I request a sample before ordering?
Yes — please contact our office to discuss available samples.
Do you offer product customisation options?
Yes — all our products are handmade and can be bespoke to your specifications.
Do you offer trade discounts?
All pricing on the website is already trade pricing.
For wholesale or volume orders, please contact the office for a tailored quote.
How can I contact you for product queries?