Fab Concept (“we”, “our”, “us”) is committed to protecting the privacy of our business clients, website visitors, and contacts. This Privacy Policy explains how we collect, use, and safeguard personal and business data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. Data We Collect
We may collect the following information:
Business Contact Information: Company name, trading address, billing address, email, phone number, contact person details.
Order Information: Products ordered, quantities, delivery addresses, payment details (processed securely via third-party providers).
Website Information: IP addresses, browser type, pages visited, date and time of visits, analytics data.
Marketing Information: Preferences, opt-ins, and communications you have consented to receive.
2. How We Use Your Data
We use the data for purposes including:
Processing and fulfilling orders.
Communicating with you regarding orders, deliveries, or services.
Sending trade-related marketing communications (if you have opted in).
Improving our website, products, and services.
Complying with legal obligations, including accounting and tax requirements.
3. Data Sharing
We do not sell your information. We may share your data with:
Delivery partners or couriers to fulfil orders.
Payment processors to securely process payments.
IT service providers for website hosting, email, and system maintenance.
Legal or regulatory authorities when required by law.
4. Data Retention
We retain personal and business data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of personal data, subject to legal obligations.
Object to processing or request restriction in certain circumstances.
Request data portability where applicable.
To exercise these rights, please contact hello@fabconcept.co.uk.
6. Cookies & Website Tracking
Our website uses cookies and analytics tools to improve functionality and monitor website performance.
You can manage or disable cookies via your browser settings.
We do not track personally identifiable information through cookies without consent.
7. Security
We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
Access to data is limited to authorised personnel who need it to provide services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date updated.
9. Contact
For any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Fab Concept Ltd
Email: hello@fabconcept.co.uk
Phone: 0113 460 0016
